Ti-Ratana Welfare Society’s Administrative
Office is located in Salak South Bahru (Desa
Petaling), Kuala Lumpur, Malaysia. It oversees all
operations and activities concerning the society
and its residents, such as the medical subsidy,
healthcare, education, maintenance, management,
resident counseling services and the needs of the
underprivileged.

The administrative office acts as the point of
contact for all incoming requests of the residents’
family members, retirees, general public, human
resources, and staff members. It conducts the first
assessment individually for orphans and retirees to
guide them to the appropriate resources.

It facilitates administrative support and followup in challenging situations e.g. illness, death,
and other exceptional circumstances including
the preparation of internal death notices and
condolence letters to families. The office works
in close liaison with families of residents, social
services, hospitals, and funeral homes.

It is also the main centre to liaise with all external
agencies and services including the police, firemen,
donors and religious authorities in addition to
its primary function of ensuring the welfare of
the society and all its residents. This office also
served as the main drop-off point for financial
donation, recycling items, and voluntary service
collaboration.

Ti-Ratana established our first children’s home in
2002 with generous donations from the public for
the building; this acquisition formally launched
all the work we do in our neighborhood and
community to date.

Our first building originally housed both boys and
girls, but it now serves as our boys’ home. It’s our
primary and most recognizable building as most
of our functions ranging from corporate CSR,
volunteer programmes, and government visitations
are all held in our function hall there, which can
accommodate up to 400 people at a time.

The boy’s home contains a fully-equipped
computer class, 3 counselling rooms, and a Puja
hall for daily prayers, where Dhamma values
are inculcated in the children through religious
studies. Facilities for sports such as football,
badminton, table tennis, basketball, and for
cultural activities such as Lion dance, and Festive
Drum training.

Our Women and Baby Shelter is housed adjacent
to this building. It has a well-organized playroom,
TV room, and kindergarten room for the toddlers’
development.

In 2008, Ti-Ratana had the opportunity to build a
separate home specifically for the girls. This new
5-story building allows for the division of facilities
for boys and girls into separate homes so as to
provide better care and amenities for the children
and the residential staff caring for them.

The girls’ home can house over 60 girls. It consists
of bedrooms, kitchen, dining hall, classrooms and
a puja hall. The kitchen serves as the primary
kitchen for the entire welfare community. It has the
capacity to provide meals for the 250+ residents in
the centre and our adjoining facilities daily.

The girls’ home has allocated space for 3
classrooms for educational and daily tuition
purposes, as well as a separate music room
for recreational activities. The girls’ home also
features an in-house clinic with a full-time nurses
tasked with caring for the children’s health and
development.

Clean, spacious, well-furnished, and well
ventilated dormitories occupy the rest of the
floors. Every child is provided with a bed, mattress,
bedsheets, cupboard, and all other essential items
needed for daily living

Ti-Ratana’s Seniors’ Sanctuary is built on a 2,000
square meter plot of land in Salak South Bahru,
Kuala Lumpur and is the latest addition to our
buildings. The Groundbreaking Ceremony for this
new sanctuary was officially performed by the then
prime minister, Najib bin Tun Razak on 26th July
2017.

Completed in 2020, this new RM12 million
sanctuary is located opposite Ti-Ratana boys home
and is fully equipped with excellent facilities.
Primary facilities such as accommodation, food,
and medical care are available for up to 120
eligible senior citizens, who meet the necessary
requirements of admission including poverty and
absence of any immediate family members.

The facility has allocated two floors for male
residents and two floors for female residents.
Furthermore, the design of the sanctuary is
wheelchair friendly, which is suitable and
convenient for elderly and disabled residents.

This new five-storey sanctuary will provide longterm support and resources to the growing ageing
population in Malaysia. Currently, it is providing
proper and immediate care for the 100 senior
residents who are residing here.